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The Luang Say Residence | Hotel in Luang Prabang

| 9.4 (98 Reviews) |  1 Bathroom
Luang Prabang Hotel | The Luang Say Residence

Hotel in Luang Prabang

Luxury hotel with 2 restaurants and area shuttle service
This hotel features 2 restaurants, an outdoor pool, and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a poolside bar, a snack bar/deli, and spa services.
The Luang Say Residence offers 32 accommodations with minibars and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Luang Prabang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2 pm; check-in end time: 10 pm contactless check-in available express check-in available late check-in subject to availability
Check-out Check-out before noon contactless check-out available express check-out available late check-out fee: usd 200 late check-out subject to availability
Payment Policy Fee for english breakfast: approximately usd 20 for adults and usd 10 for children airport shuttle fee: usd 24 per room (one-way) airport shuttle fee per child: usd 20 (one-way), (from 6 to 12 years old) late check-out fee: usd 200 (subject to availability) rollaway bed fee: usd 40.0 per day credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 40.0 per day.
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
4-5 Ban Phonepheng, Luang Prabang, Laos

What Our Guests say 500 + Reviews

Apr 18, 2025 11:34:12 AM
Summary: Good service
Vue Vue
Feb 3, 2025 01:41:12 PM
Summary: We thoroughly enjoyed our stay! The staff are so gracious & welcoming. The room was large, beautifully decorated and well appointed. The breakfast was delicious and attractively presented. Dinner was a wonderful experience. Top notch food and service! The pool was very refreshing on hot days and we took advantage of the 2-for-1 happy hour offers!
Amanda Amanda
Feb 19, 2024 11:29:46 PM
Summary: The property has large and comfortable rooms. The shutdown during Covid is still showing in terms of maintenance issues.
Steven Steven
Jan 17, 2024 11:13:53 PM
Summary: I have mixed reviews of this property. The property looks beautiful from a distance but when we checked in, our room was absolutely infested with mosquitos. The staff tried to be helpful and accommodating by moving our room twice but even in the final upgraded room, we still spent the night squashing mosquitos. Each room was very musty (probably the super mouldy curtains) and the furniture, even the suite, was stained and just looked grubby. With some deep, professional cleaning, this place would be stunning - the gardens are beautiful and breakfast by the pool is lovely. The property is away from the town but a tuk tuk is cheap and the hotel can organise a scooter which makes getting around easy.
Jennifer Jennifer
May 18, 2023 08:52:30 PM
Summary: Definitely will come back again. Great service and great staff.
Joshua Joshua
Mar 17, 2020 12:32:28 AM
Summary: This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.
Mar 5, 2020 06:08:42 PM
Summary: hotel is clean n exclusive. service is good, a relaxing place for leisure
johan meng loon johan meng loon
Oct 24, 2019 10:41:43 AM
Summary: The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.
Oct 19, 2019 06:51:03 AM
Summary: Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!
Apr 28, 2019 06:42:03 PM
Summary: This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.

FAQ's

Is this The Luang Say Residence pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Luang Say Residence?

Check-in time for The Luang Say Residence starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Luang Say Residence have a swimming pool?

Yes, this The Luang Say Residence has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Luang Say Residence?

Best-rates for the The Luang Say Residence starts from $219 per night with includes Parking, TV, Accessibility, Spa, Child Friendly, Laundry, Air Conditioner, Balcony/Terrace, Bedding/Linens, Breakfast, Kitchen, Transportation/Shuttle, Wellness Facilities, Restaurant, Bar, Guest Services, Internet, Pool, Designated Smoking Area, Business Services, Toiletries, Entertainment StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Luang Say Residence a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Luang Say Residence wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Luang Say Residence has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Luang Say Residence?

Based on the information reported by the owner or manager, the The Luang Say Residence indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Luang Say Residence?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Luang Say Residence are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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